Return and Refund Policy
This Return and Refund Policy govern the conditions under which returns and refunds are accepted by Games World. By making a purchase on our website, you agree to the terms outlined below.
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1. Return Eligibility
Customers may request a return within 7 days from the date of receipt of the product.
To qualify for a return, the following conditions must be met:
ā¢ The product must be unused, unaltered, and in the same condition as delivered.
ā¢ The product must be returned in its original packaging.
ā¢ A valid proof of purchase or order confirmation must be provided.
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2. Non-Returnable and Non-Refundable Items
The following items are not eligible for return or refund:
ā¢ Products damaged due to customer misuse, improper handling, or installation
ā¢ Customized or made-to-order wooden products
ā¢ Items without original packaging
ā¢ Products purchased during clearance sale or special promotions
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3. Refund Policy
Once the returned product is received and inspected, we will notify you of approval or rejection of your refund.
If approved:
ā¢ Refunds will be processed within 7ā10 working days
ā¢ The refund amount will be credited to the original mode of payment
4. Replacement Policy
In case of damaged or incorrect products, customers may opt for:
ā¢ A replacement product (subject to availability), or
ā¢ A full refund
5. Shipping Charges
ā¢ Shipping charges are non-refundable unless the return is due to our error (wrong or damaged product).
6. Cancellation Policy